How can we help?
Quick answers below, or send us a message and we’ll reply within one business day.
How do I create my first deck?
Sign in, type what your presentation is about on Home, and press Generate Presentation. Otis asks a few questions — answer them in the chat (you can attach notes, data, or photos) and Otis designs the deck. It opens in the preview when it’s ready.
Can I keep working while Otis builds?
Yes. Minimise the chat and Otis keeps going; the preview opens when your deck is ready. You can also send extra requests while it works, like “use the photo at this link on slide 3”.
How do I change something in my deck?
Open the deck and choose Edit with Otis, then describe the change — for example “shorten slide 2” or “make the closing slide a call to action”. Otis sends back the updated deck.
What can I upload to redesign?
PDF, Word (.docx/.doc), PowerPoint (.pptx/.ppt), and images, up to 30 MB in total. Otis asks how you want it redesigned and keeps your facts and numbers accurate.
Which file formats can I download?
Every deck downloads as a PDF and a PowerPoint file that opens in PowerPoint, Keynote, and Google Slides.
How do I cancel or change my plan?
In the web app, open Account → Manage billing. You keep Pro until the end of the paid period. If you subscribed on iPhone, manage it in iOS Settings → your name → Subscriptions.
How do I delete my account and data?
In the web app, open Account → Delete account. This removes your profile, decks, and chat history from our servers. Cancel an active subscription first.
Still need help?
Send us a message, or email otisappteam@gmail.com.